Business needs and issues
- Multiple sites, many volunteers and disabled members performing high-risk activities
- Incident reports were manual paper based
- Identifying potential hazards were casual emails
- No reporting, tracking, investigation process
- Similar incidents occurring require complete new forms to be submitted from scratch
- Some incidents were private or sensitive in nature, and they couldn’t separate the process
Solution: Microsoft Power App “Eye-Ball”
- Tablet landscape Power App accessible from all staff phones and venue tablets
- Ability to lodge Hazards or incidents, with specific risk rating matrix
- They can duplicate a previously lodged hazard and or incident then change key aspects
- There is rich data surfaced securely in a SharePoint list so admins can sort, filter and export
- There is an investigation function for admins to lodge remediating actions and lessons learnt
Outcomes
- Time efficiencies (no manual entry, less manual coordination and timely response to issues)
- Greater compliance (reduced risks and data tracking for auditability)
- Rich data insights and trends