There are many fantastic tools within the Microsoft 365 subscription that many users could benefit greatly from using, but they just don’t know they exist.

One of these under-used apps is Microsoft Forms. Forms is a simple and intuitive tool for quickly creating forms and surveys for gathering data, which can then be used in various ways to provide meaningful insights.

You can collect real-time information about your products, services, internal processes, concepts, ideas or experiences from your customers, collaborators or colleagues. Forms provides automated charts to interpret the results, and you can also export the data to a database or other reporting tool.

  • Surveys: Collect customer feedback, measure employee satisfaction, and organize team events
  • Quizzes: Measure student knowledge, evaluate class progress, and focus on topics that need improvement
  • Polls: Find out what the class thinks of your trip idea, where the team wants to meet, or how attendees react to your presentation.



The gathered data is automatically converted into graphs and charts to make the information easier to read and interpret, which improves decision-making based on real-time information. You can also easily export the results to Excel for further analysis.


As quickly as you can create the forms with its intuitive builder, your respondents can complete them on any browser without having to install a separate application on their local device.

Which Office 365 plans include Microsoft Forms?

Most commercial, education and government Microsoft 365 licenses provide free access to Microsoft Forms, including Microsoft 365 Business Essentials, Business Premium, Enterprise E1, E3 and E5 plans. It’s also available to anyone with a personal Microsoft Account.

Microsoft Forms Pro was also recently released, which is an enhanced version with the ability to apply company branding, integration with Dynamics 365 and set up workflow automations.

Where to find it?

If you currently have a Microsoft 365 Subscription, simply open a web browser and enter, log in with your credentials and follow the prompts to create new forms, or access default forms available there.


If you are already working within Microsoft Teams, you can also find Forms on the Apps page, or by searching for it in the command box. Please note that the free Teams access may need to be added to your subscription by your IT administrator.

Although you might be accessing Forms from Teams, they are not connected to specific groups, Teams or Channels, but instead are user-oriented.

If you would like to know more about how Forms can help your business to capture data more effectively from internal and external contacts alike, reach out to our friendly team via email to, or call us 1300 228744, or use the ‘Book an appointment’ button on the right side of the website, and we’ll be happy to help.